Standardised ACS discharge and medication education using avatars to prevent 30-day readmission

Australian data report that up to one in five acute coronary syndrome (ACS) patients are readmitted within 30 days. It is estimated that between 2017-18, ACS events cost Australia $1.930 million. 

Goal

Improved symptom and response knowledge, improved medication adherence, improved health service attendance, and avoidance of 30-day hospital readmissions.

Aims:

• Co-create with consumers and feasibility test, a standardised discharge and medication education using Avatar technology, for patients and families with English as a second language or low health literacy.
• Computer program the Avatar to speak the six most frequently spoken languages in Australia; Mandarin, Arabic, Cantonese, Vietnamese, Italian and Greek.
• Feasibility test the impact of this discharge strategy on knowledge and 30-day readmission.