Corporate Communications in Health and Aged Care

Who should participate?

People interested in managerial communication in health and aged care industry.
Clinicians, allied health professionals, educators and researchers, and industry managers working in the health and aged care sector.

Learning outcomes

Upon completion, you will be able to:

• Describe and discuss a range of communication concepts relevant to the health and aged care manager
• Identify and address potential barriers to effective interpersonal communication
• Apply an understanding of small group dynamics to achieve effective meeting outcomes
• Formulate communication strategies for enhancing staff engagement and organisational effectiveness, and for managing organisational change
• Employ a structured approach to issues and crisis management, including media relations and stakeholder management
• Understand health communication strategies aimed at improving population health outcomes, health care outcomes and health equity
• Understand how the ‘social media’ are changing the nature of health communication

Assessment

There is a required written assessment, and participation is expected by all.

CPD and credits

If you successfully complete the written assessment, you will be awarded an official grade. Those who attend will receive a certificate of participation and members of ACHSM will receive 30 Maintenance of Credential (MOC) points.

This short course will be facilitated by Associate Professor Christine Dennis who is an experienced Chief Executive Officer with a demonstrated history of working in the hospital & health care industry. Christine is skilled in health care management, strategic and operational planning, clinical governance, patient safety, and health policy. Christine holds a Bachelor of Nursing, a Master of Health Service Management and, a Doctor of Business Administration (DBA) which focused on International Business and Strategic Planning. In 2019, Christine moved into academia full-time to contribute to the growth and development of our emerging health leaders.

Associate Professor Christine Dennis is a Fellow of the Australasian College of Health Service Management (ACHSM) and Chief Examiner (Australia). President of ACHSM South Australia.

She is a member of the Australian Institute of Company Directors, the International Association for Communication in Healthcare and, an inaugural member of the International Academy of Quality and Safety (ISQua).

Christine will be assisted by guest speakers with relevant and current industry experience.