Online student support

Why study online at Flinders?

As a distance education provider for over 30 years, Flinders University is committed to helping you fit study around your lifestyle. Delivered by respected and experienced academics, all course content is specifically tailored to the online learning environment.

Flinders online students also have access to an extensive support network, with learning support, financial assistance, career services, and more, readily available. This includes:

View support services

Advice for study and assignments, plus library support available online.

Free online resources including readings, journal articles, and eBooks.

Access to our IT helpdesk, as well as a range of software downloads and computer tutorials.

Free and confidential counselling service available online or over the phone.

Online student services and resources

Flinders online students have access to a range of support services, including learning support, financial assistance and career services. Many of these services and resources are available via a single online platform which can be accessed from anywhere on any internet capable device.

Learning support

Dedicated online coordinator

A dedicated online coordinator will teach and support you throughout the course of your studies. Your online tutors are also available to chat via phone, email, or on-campus if you decide to visit.

Student Learning Support Service

The Student Learning Support Service provides online resources and phone support, including extended phone consultation to help develop your study skills.

Virtual classrooms and discussion forums

Most topics have virtual classrooms or discussion forums, where you can participate in discussions and ask for help from your coordinator or tutor online.

Library support

Library Resources

Findit@Flinders: Online access is available to an extensive range of resources including journal articles, eBooks, streamed videos, databases and more.

How-to-Guides: Online training materials and guides have been developed to help with searching for information and using the library from home.

SendIt Off Campus Library Service: Students residing in Australia can have physical books and items delivered to their home at no cost.

Library Support

Search Support Drop-ins: Students who are seeking further assistance with search skills, ranging from assignment searching to systematic style reviews, can attend regular online drop-in sessions to get customised support. No bookings are required.

Contact the Library: Students can contact the library via phone, email or chat and staff will respond during staffed hours.

Technical support

IT help

Helpdesk and computer support is available to all online students. We can assist you with account setup, provide free software downloads and offer online computer tutorials.

MyFlinders

Our dedicated MyFlinders site provides information and resources to help you enrol, prepare your timetable, access your learning resources, and more.

General support services

Flinders Connect

All online students have access to Flinders Connect, our central support service. You can call or email Flinders Connect for help with enrolment support, exams, fees, scholarships, and for many other general enquiries.

CareerHub

Flinders CareerHub offers personalised job opportunities, access to employer events and free career related resources.

Counselling service

The University provides a free and confidential counselling service to assist students with mental health and wellbeing, along with personal, disability and study related matters. Online students can speak to counsellors over the phone or via email.

You can access this service for academic and personal issues including time management/procrastination, academic planning, exam anxiety, support for extensions and supplementary examination applications as well as low self-confidence, depression, anxiety, stress management, problem solving/decision making.